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   Quality Management Services: Sentinel Event Evaluation

GOAL:

To obtain a rapid (7-14 day) objective evaluation of an individual practitioner’s performance in a sentinel episode of care in the acute inpatient or ambulatory care setting.

WHEN NEEDED:

QMCG Accelerated Sentinel Event Evaluation of a practitioner’s performance is appropriate when privileges are in abeyance (temporary suspension) while an objective investigation of events and actions are evaluated.

DESCRIPTION:

QMCG will conduct an independent review of the subject practitioner as reflected in the sentinel episode of care medical record using the following process:

  • Immediate selection and credentialing of a qualified peer review practitioner who has no bias or conflict of interest with the practitioner(s) to be reviewed

  • Seven to fourteen (7-14 day average) turnaround time from receipt of medical record to final report

  • Concise standard of care determination with detail on alternatives of care and opportunity for improvement

  • Opportunity for conference call on the day of final report receipt to review results

  • Ongoing support as needed, i.e., testimony at a fair hearing, assistance in the development of retraining or monitoring programs

DURATION:

The Accelerated Sentinel Event Evaluation process can be accomplished in 7-14 days from the time the medical record is received.
 

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