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Melanie G. Allen

malle Melanie G. Allen, RHIT, CCS
Director and Senior Consultant
Audit Compliance Services
mallen@qmcg.com
phone 614.227.4852

Industry

  • Health Care

Area of Expertise

Melanie has more than 20 years experience in an acute care hospital with management responsibilities in health information management, revenue cycle management, and coding education. Most recently, she has worked on the RAC appeal process, specializing in MS-DRG denials. In addition, she has experience in assisting health care facilities in meeting regulatory requirements for billing and coding. Melanie has also consulted with many health care entities on various billing issues; worked with fiscal intermediaries to obtain answers to various issues regarding billing and compliance; and has worked with Southwestern Schools as a Medical Coding and Billing instructor in their adult education program.

Areas of Specialization

  • Recovery Audit Contractor (RAC) reviews to include medical necessity audits, outpatient claim audits, and MS-DRG reviews
  • Educational Programs for physicians/staff on the Recovery Audit Contractor (RAC) program
  • Bill audits to assure that the services billed are the services documented in the medical record
  • ICD-9-CM coding review and DRG review for hospitals (inpatient, acute care, specialty hospitals), outpatient surgeries, outpatient diagnostic testing and therapeutic services. Home health, hospice, skilled nursing facilities bill reviews
  • ICD-10 coding education for hospitals and physicians
  • Educational in-services for physicians or hospital staff on ICD-9-CM coding and diagnostic related groups (DRGs), as well as Evaluation and Management coding

Presentations & Speeches

  • 2012 OPPS Update
  • RAC issues affecting acute care facilities and programs
  • Clinical Documentation Improvement and RAC
  • ICD-9 Coding Updates - Moving Toward ICD-10
  • Basic Billing and Coding for Physicians
  • Hospital Acquired Conditions and Patient Safety Indicators
  • Present on Admission Indicators
  • Back to Basics - A Coding Review

Education

  • Hocking College
  • Ohio Dominican University, currently pursuing a degree in cross-disciplinary studies
  • American Health Information Management Association Accreditation
  • Registered Health Information Technician
  • Certified Coding Specialist
  • AHIMA Approved ICD-10 Trainer
 
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Q: Did you know Allied Health Practitioners (according to JCAHO standards and some state laws) must be afforded due process if they face an adverse recommendation?

Q-Tip: First, look to your AHP manual and hospital policies to determine if such due process is in place. If not, consult with your legal counsel to develop a procedure compliant with the law.

 
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