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QMCG Consultants
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Melinda E. Whitney, MS, RN, CPHQ, CPMSM, FACHE
Director of Quality and Medical Staff Services and
Senior Consultant
Phone: 614.227.4849
Fax: 614.227.2390
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Areas of Practice
Health care administration and clinical consulting, emphasizing issues
pertaining to patient care, medical staff support and management, medical staff
peer review, medical staff mediation, credentialing, privileging, competency
evaluation, quality assessment and improvement, risk management design and
implementation, facility operations and systems improvement, merger and
affiliation, governance and medical executive committee development and
education, medical staff performance improvement planning, and Medicare Plans
of Correction/survey readiness assessments for acute and ambulatory care
physician leaders and organizations.
Representative Experience
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Senior Consultant with, and Director of Quality Management Services for, The
Quality Management Consulting Group Ltd., (QMCG), a subsidiary company of the
Healthcare Law Firm - Bricker & Eckler, LLP. Manages multiple service lines
of customized health care consulting services. Currently works in over thirty
states with quality and medical staff projects on peer review, credentialing,
medical staff management, mediation, privilege delineation, mergers, problem
solving, accreditation compliance and readiness assessments.
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Director of Performance Improvement, Risk Management and Utilization Management
at Naval Hospital, Camp LeJeune, U.S. Tricare Region III, North Carolina.
Oversight included management of the Medical Executive and associated
subcommittees, Credentials Committee, and Infection Surveillance Committee.
Responsible for facility and contractor JCAHO preparation and accreditation.
Consistent scores, two triennial surveys with several new and diverse
contractors and multiple new offsite acute and ambulatory care services.
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Technical and systems consultant for U.S. Tricare, a multi-service federal
managed care directive. Reviewed requests for proposal submissions for a
several state wide managed care region, and local Emergency Room, Ancillary and
Ambulatory Care contracts. Evaluated and monitored contractual compliance based
in care performance, litigation history, patient satisfaction and medical staff
performance, credentialing and compliance.
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Registered Nurse, private and federal, profit and not-for-profit facilities
within the U.S. and abroad. Maternal-Child, Neonatal Intensive Care and
Operating Room focused.
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Lutheran (lifelong) active service with Altar Guild and Medical Team
volunteers.
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Served as an elected Alderman, North Topsail Beach, North Carolina.
Education
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ADNsg, Coastal Carolina College, NC, current Ohio Registered Nurse license
B.S., Healthcare Management, Southern Illinois University
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M.S., Human Resources Management, Golden Gate University
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CPHQ, Certified Professional in Healthcare Quality, by the National Association
for Healthcare Quality (NAHQ).
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CPMSM, Certified Professional Medical Staff Manager, by the National
Association of Medical Staff Services (NAMSS).
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FACHE, Certified Healthcare Executive and Fellow in the American College of
Healthcare Executives (ACHE).
Representative Sample of Speeches, Presentations, Publications
(Since 2005)
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"Effective Peer Review ” – OhioHealth System, Doctor’s Hospital, Columbus,
Ohio, April, 20, 2005
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"Clinical & Legal Medical Staff Hospital based Hot topics for 2005" – The
Ohio Hospital Association (OHA), Columbus, OH, June 21, 2005
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Mock Hearing (Presentation) to the National Association of Medical Staff
Services, Cast Member, Atlanta, GA, September 17, 2006
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"Physician Peer Review – A Hospital Perspective" – The Columbus Bar
Association, Columbus, OH, October 12, 2006
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"When, How & Why" – The Texas Society for Medical Staff Services, Fort
Worth, Texas on April 19, 2007
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"2007 JCAHO and CMS: What Hospital Medical Staff Leadership Needs to Know",
Ohio Hospital Association Columbus, Ohio on June 19, 2007
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"2007 SW Region OAMSS presentation on TJC Changes", Middletown, Ohio on
September 7, 2007
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"Focused and Ongoing Professional Practice Evaluation," The Ohio Hospital
Association National Medical Staff Services Awareness Week, Columbus, Ohio,
November 7, 2008
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"Eeny Meeny, Miney, Mo - To Accredit Yes or No?", The Ohio Hospital Association
Spring Conference, Columbus, Ohio, June 17, 2009
Contact Melinda at: mwhitney@qmcg.com
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